Nick Frank explains why Service Thinking is an important Pathway to Business Growth

by NIck Frank on May 22, 2015

InterviewIn May’s edition of The Manufacturer, Nick was interviewed on his thoughts on the future of Services in manufacturing and technology businesses. He explained how in his opinion service thinking is one of the key pathways to business growth. He explains the secret is to gain a deep insight into the customers business model and processes, and then figure out the products and services that can make a real difference to their profitability. His vision of the future is that we will stop differentiating between products and services, and focus more on solutions, outcomes and customer experience.

You can read the interview on this link or through downloading this PDF  TM MAY 2015 SERVICES FRANK PARTNERS B V2 copy

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