Webinar: Searching for Operational Transparency ; 24th Sept 2013

by NIck Frank on September 13, 2013


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Nick will be doing a webinar on behalf of Noventum in co-operation with Service Management Online on Searching for Operational Transparency. In the webinar he will be discussing his recent experiences with a million pound manufacturing company, as they ¬†strive to drive transparency and visibility into their operational processes. He will discuss the importance of having a clear view of the end to end businesses before selecting the service management support tools. But it’s not just about processes. This kind of transformation¬†needs a change in culture and serious commitment from the leadership team. Listen to Nick on the 24th September 2013 at 11.30GMT by following the Service Management On-line link


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